What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must bet your bonus funds before they can be converted into real cash. It is a mechanism that ensures bonuses are used for gaming rather than being withdrawn immediately upon receipt.
Why can't I withdraw my bonus?
Bonus funds are typically locked in a separate balance and cannot be withdrawn until the specific wagering requirements attached to that offer have been fully met. Once the playthrough is complete, the remaining bonus funds move to your cash balance.
Why did my balance drop when I claimed an offer?
This often happens if a bonus is 'sticky,' meaning the initial deposit or bonus amount is removed from the total balance once you trigger a withdrawal request, leaving only the winnings generated from the bonus.
Do all games count equally?
No, most bonuses use game weighting. Slots typically contribute the most toward wagering requirements, while table games and live dealer games often contribute a smaller percentage because they have a lower house edge.
Can I hold two bonuses at once?
Generally, platforms allow one active bonus at a time. Activating a new offer may forfeit the remaining funds and progress of a previous bonus. Always check the specific terms of each promotion in your account.
What happens when a bonus expires?
If the wagering requirements are not met within the designated timeframe, the bonus funds and any winnings generated from those funds are typically removed from the account automatically.
Can I cancel a bonus?
Yes, players can usually opt out of a bonus, but doing so typically results in the immediate loss of all bonus funds and any winnings accumulated using those funds.
Where do I check my wagering progress?
You can track your progress through the promotions or bonus section within your personal account dashboard, where the remaining wagering amount is typically displayed in real-time.